Learning from primary care physicians

While we often hear about surveys of the public’s views and experiences with health care, we don’t often hear from physicians. What do they think about the health system and the care their patients receive?

Primary care has been the focus of considerable policy attention across Canada and internationally. Government-led initiatives are promoting changes like greater use of electronic medical records (EMRs), interprofessional team-based care, and innovations in practice management to help primary care physicians see more patients, more effectively. How widespread are these changes and what impact are they having?

To help answer these and related questions, The Commonwealth Fund spearheaded an international survey of more than 10,000 primary care physicians in Canada and 10 other OECD countries. Today, The Commonwealth Fund published its analysis of the findings in Health Affairs.

We’ve also been busy analyzing the survey results. For some years now, we’ve been a co-funder of The Commonwealth Fund’s annual international health policy surveys. Several key organizations joined us in co-funding larger, more representative survey samples in Canada – the Alberta Health Quality Council, Health Quality Ontario, the Quebec Health and Welfare Commissioner, and Canada Health Infoway.

Today, Canada Health Infoway released some key findings from the survey on EMR adoption in particular. Have a look at their release here. We will also be expanding on both the Commonwealth Fund’s analysis in Health Affairs and Canada Health Infoway’s release. Watch for our results in January 2013 – Bulletin 7 in our Canadian Health Care Matters series. Our bulletin will focus on several key areas of health system performance – access to primary care, coordination among health care providers, and the uptake of information technology. We’ll also report on the use of incentive payments to drive improvements in primary care and on primary care physicians’ general perceptions of the system and the care their patients receive.

This year, for the first time, we are able to report on province-by-province results. We’ve identified a number of variations among the provinces in some of these areas – not surprising given that each province and territory runs its own health system based on its local priorities and policies. The purpose of our comparative analysis is to shed light on the relative impact of improvement initiatives.

We’ll also show how Canada as a whole compares to other countries in the survey. And we’ll look at trends over time by charting how key aspects of primary care have changed (or not) based on similar surveys of physicians in 2006 and 2009.

Look for our report this January at: www.healthcouncilcanada.ca.

Sukirtha Tharmalingam, Senior Policy Analyst, Health Council of Canada 

CMA’s Globe and Mail special section on health care

 A few weeks ago the Canadian Medical Association published a special information section in the Globe and Mail featuring articles on a range of health care issues, from various Canadian health groups. The section focuses on the upcoming 2014 accord negotiations, and which issues need to be at the centre of discussions.

You can find all the articles at: www.theglobeandmail.com/healthcaretransformation, but here are a few we found interesting, with links to what we ourselves have said about the issues:  

Principles to guide health care transformation in Canada

This article is an overview of topics covered in the others, focusing on four areas of transformation:
·         Enhance the health care experience
·         Improve population health
·         Improve value for money
·         Accountability (see John G. Abbott, Health Council CEO, discuss accountability in this video clip at 1:51:24.)

Overcoming social inequities key to improved wellness.

An apple a day may keep the doctor away, but what if you can’t afford to buy apples or other fresh fruits and vegetables? What if your home is overcrowded or has mould? What if you don’t even have a home?
This article discusses how social inequities affect health and wellness, with comments from Scott Haldane, President, YMCA Canada.

For our perspective on this issue, see our report, Stepping it Up: Moving the Focus from Health Care in Canada to a Healthier Canada.

 

Focus on patient-centred care highlights needs for reforms

What is patient-centered care and why is it important? This article explores the challenges in maintaining a focus on the patient and discusses suggested solutions.

Read about our symposium on patient engagement, or our recent report, How Engaged are Canadians in their Primary Care?.

Electronic Medical Records provide a new platform for efficient, quality care

This article highlights the importance of EMR adoption across the country, and what it can mean for patients and the health system as a whole. We discussed the fulfillment of governments’ commitments to electronic medical records in our Progress Report 2011.

Key Words: Electronic health records, value for money, health care transformation, Health Accord

Progress in Canadian Health Care Depends on Integrated, Electronic Health (eHealth)

Guest blogger Dean Giustini, M.L.S, M.Ed., is the UBC Biomedical Branch Librarian at Vancouver General Hospital. The Library supports one of the largest medical programs in Canada. He teaches courses on health librarianship and social media at the School of Library, Archival and Information Studies. He blogs at the Search Principle blog.

Introduction

The Health Council of Canada’s Progress Report 2011: Health Care Renewal in Canada is a comprehensive look at Canada’s health care system at the federal, provincial and territorial levels in five areas:

1.      Waiting times for surgery & (some) medical services

2.      Telephone health-advice services in Canada

3.      Electronic health record systems

4.      Pharmaceutical costs, and coverage

5.      Health innovation — finding new ways to tackle persistent challenges — to aid sustainability of Canada’s publicly-funded health care 

Recently, the Health Council reported on Canada’s progress in wait times, primary care, electronic health records, drug coverage and generic drug costs and expressed optimism about our collective “...capacity to collect, interpret and use health information to improve services and patient safety...”.  All of these issues are of concern to Canadians. But as a medical librarian working at one of Canada’s largest tertiary care hospitals, I would like to focus on the importance of electronic health records (EHRs) for the future of our health care system and the importance of coupling evidence-based medical information with EHRs. 

Evidence is key in health

As a UBC medical librarian, I see firsthand how evidence-based medical information makes an obvious difference in patient care. At the frontlines of hospital medicine, electronic health records (EHRs) are just part of improving our ability to capture, analyze and apply information in the digital age. On a purely practical level, making patient records accessible online is about efficiency and tracking patients as they move through diagnostic services, pharmacy and primary.

Health librarians need to be a part of any single integrated health record system. For, while providing online access to patient charts is important, an EHR system is also key to the practice of evidence-based medicine in Canada. The Health Council and Canada Health Infoway should think about the expertise that medical librarians can bring to ensuring that the best medical evidence is integrated directly into EHRs in Canada. This, not surprisingly, is one of the goals of the Canadian Virtual Health Library / Bibliothèque virtuelle canadienne de la santé. All members of the health care team (yes, librarians also) must work together to ensure that information and expertise is shared.

Health care spending in Canada 

According to the Health Council, health care spending reached a high of $192 billion dollars in 2010. Health care costs now comprise 11.9% of our gross domestic product (GDP). Interestingly, as costs go up, an issue I hear often at Vancouver General Hospital is that hospital resources are not always channelled to where they are needed most. This is partly due to a lack of integration of patient information. A decade ago, the Kirby Commission reported that a cost-benefit analysis was impossible since most institutions had no ability to capture, record and manage health information. As a response, Canada Health Infoway was created, which has made considerable progress since 2001 in reducing adverse events, cutting costs and improving drug tracking. But considerable savings can still be made through more wholistic integration in EHRs. 

Health outcomes and efficiency 

Our inability to measure (in)efficiencies in Canadian health care is a problem. Provincial and territorial partners are not working together to monitor activities and track health outcomes as much as they should. In a 2010 poll taken by the Canadian Medical Association, 80% of Canadians worry that our problems are overloading the system. However, while not a panacea, EHRs provide doctors and nurses with new ways to monitor and manage assets that are available. Without adequate monitoring of services received in doctors’ offices and hospitals, we cannot address inequities or inefficiencies in meaningful way. Automation of patient records and the many sources of evidence in medicine is a critical way to the future. 

Pharmaceutical spending 

The fastest-growing area of health costs in Canada is drugs. The Canadian Institute of Health Information reports that from 1985 to 2009 the percentage share of drugs as part of total health expenditures has increased from 9.5% to 16.5% in Canada. In fact, the bill for pharmaceuticals is now $30 billion dollars per year; Canadians pay 40% more for drugs than any of the other G8 countries. By moving to a national pharmacare system we would save $10 billion dollars annually. This would permit better drug tracking, insurance coverage and costs associated with patient care. Moreover, drug trends could be more closely watched and needless prescribing avoided. In the last five years, for example, more than 900 new drugs have been approved in Canada and yet very few are systematically monitored. At the end of the day, Canadians are consuming more and more drugs but we have no evidence our health has improved. 

Social determinants of health 

In Progress Report 2011, the Health Council points to issues affecting Canada’s poor and socially-disadvantaged. Looking ahead, socioeconomic factors must be addressed if we are to improve the health of all Canadians. This is especially vital for Canadians living at or below the poverty line. Research shows that social determinants such as employment, home and work environments and social relationships have a major impact on health and well-being. Sadly, Canadians with low incomes are more likely to suffer from chronic conditions such as arthritis, diabetes and heart disease, or live with disabilities or mental health difficulties. Not surprisingly, Canadians with low incomes are twice as likely as those with higher incomes to use health services.
The promotion of health in Canada is a collective responsibility, and should be central to making progress. Governments must develop better poverty-reduction strategies and emphasize programs to assist the poor, underemployed and disadvantaged. With health providers, Canadians should also have access to the most reliable evidence-based information available – from my perspective as a medical librarian, this is absolutely key to managing our health care system (and our own well-being) into the future. 

References:

Canadian Institute for Health Information. Drug Expenditure in Canada 1985 to 2009. Ottawa, 2009. http://secure.cihi.ca/cihiweb/products/dex_1985_to_2009_e.pdf

Canadian Medical Association (CMA). Health Care Transformation in Canada: Change that Works, Care that Lasts. http://www.cma.ca/multimedia/CMA/Content_Images/Inside_cma/Advocacy/HCT/HCT-2010report_en.pdf

Canadian Medical Association (CMA). National Health Goals for Canada: A Review of Successes, Challenges and Opportunities for the Canadian Medical Association. Ottawa 2010.

Finances Québec. For a more efficient and better funded health-care system. http://www.budget.finances.gouv.qc.ca/Budget/2010-2011/en/documents/MoreEfficient.pdf

Mendelson Rachel. The Worst Run Industry in Canada: Health Care.  Canadian Business. April 8th, 2011. http://www.canadianbusiness.com/article/11248--the-worst-run-industry-in-canada-health-care


Key Words: Electronic Health Records, Health Promotion, Pharmaceuticals Management